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Introduction

Welcome to our website. We provide information and services related to UK tax investigations. These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. Accordingly, if you disagree with these terms and conditions or any part thereof, you must not use our website.

Our Details

This website is operated by Meridian Legal Services Limited. Our company is registered in England and Wales under company number 09311368. Furthermore, our registered office is at Suite 106 Denning House C/O Know Tax, George Street, Wolverhampton, England, WV2 4DP. The Tax Investigation Helpline is a trading name of Meridian Legal Services Limited.

Professional Body

Meridian Legal Services Limited is regulated and authorised by the Financial Conduct Authority in respect of regulated claims management activities. Our registration number is 09311368 and our registration is recorded at www.fca.org.uk.

Use of Website

You agree to use this website only for lawful purposes. Moreover, you must not use it in a way that infringes the rights of, restricts, or inhibits anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

Website Misuse

You must not misuse our site by knowingly introducing viruses, trojans, worms, or other material that is malicious or technologically harmful. Furthermore, you must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer, or database connected to our site.

Information not Advice

The content on this website is provided for general information purposes only. Therefore, it does not constitute professional or financial advice upon which you should rely. Tax legislation is complex and subject to change; the information may not be current or applicable to your individual circumstances. We make reasonable efforts to update the information on our site, but we make no representations, warranties, or guarantees, whether express or implied, that the content is accurate, complete, or up to date.

Scope of Services

Our website provides an overview of the services we offer. However, the precise scope of any services to be provided to you will be formally documented in a letter of engagement. We will not be deemed to have provided any advice or service until a formal engagement is in place.

Client Relationship

A formal client relationship is established only upon the signing of our distinct letter of engagement and Terms of Business. Consequently, no information provided on this website should be construed as creating a formal advisory relationship. Any preliminary information shared does not constitute formal advice or an agreement to act on your behalf.

Client Obligations

You warrant that any information you provide to us is, to the best of your knowledge, accurate and complete. The provision of tax advice is dependent on the full disclosure of all relevant facts. We shall not be liable for any consequences arising from your failure to provide us with all necessary and accurate information.

Intellectual Property

We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use.

Our Liability

We will not be liable for any direct, indirect or consequential loss or damage arising in connection with your use of our website. This includes, without limitation, any liability for loss of income or revenue, loss of business, or loss of profits arising from reliance on the general information provided on this site. Nothing in these terms and conditions will limit or exclude any liability for death or personal injury resulting from our negligence, or for fraud or fraudulent misrepresentation. Our liability in respect of professional services provided under a formal letter of engagement is governed by that agreement.

Professional Indemnity

We maintain comprehensive professional indemnity insurance to cover our services. Details of this insurance, including the insurer and the territorial coverage of the policy, are available upon request at our registered office.

Conflicts of Interest

We are committed to acting professionally and ethically at all times. We have procedures in place to identify and manage any potential conflicts of interest. Should such a situation arise in our dealings with you, we will notify you immediately and seek to resolve it in a fair and transparent manner.

External Links

This website may include links to third-party websites. These links are provided for your convenience to provide further information. However, they do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Complaints Procedure

We are committed to providing a high-quality service. If you are a client and are not satisfied, please contact us with the details. We have a procedure in place for handling complaints, which is available upon request.

Data Protection

Your privacy is of paramount importance to us. We process information about you in accordance with our Privacy Policy and Cookie Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Electronic Communications

Communications sent via the internet or email are not completely secure. We will take all reasonable steps to protect your information, but we cannot guarantee the security of data disclosed online. You accept the inherent security risks of providing information and dealing online over the internet and will not hold us responsible for any breach of security unless this is due to our negligence.

Accessibility

We are committed to making our website accessible and usable for as many people as possible, regardless of ability or disability. Our aim is to comply with all applicable standards and guidelines.

Amending Terms

We may revise these terms and conditions from time to time. The revised terms and conditions shall apply to the use of our website from the date of their publication. Therefore, we advise that you check this page from time to time to take notice of any changes we made.

Severability

If any provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.