Tax Investigation Helpline

How Lack of Guidance Happens

Accountants can fail their clients in many ways, often through neglect or inattention. Common examples include:

• Not advising on important tax deadlines.
• Failing to highlight VAT registration thresholds.
• Ignoring changes in legislation, such as IR35 or Making Tax Digital.
• Not explaining directors’ responsibilities regarding loans or expenses.
• Providing no guidance on record-keeping or compliance processes.

In these situations, the accountant isn’t actively giving bad advice — they’re giving no advice at all, which can be just as damaging.

What’s at Risk When accountants fail to guide their clients, the risks are serious:

• Missed deadlines, leading to penalties and interest.
• Unclaimed allowances and reliefs, resulting in higher tax bills.
• Exposure to HMRC investigations, which could have been avoided with proper advice.
• Cashflow problems, due to unexpected tax demands.
• Reputational damage, if mistakes appear deliberate in HMRC’s eyes.

The absence of professional support can cost businesses thousands — and leave individuals feeling abandoned.

How We Help

At Tax Investigation Helpline, we specialise in helping clients who have been left in the dark by their accountants. We provide:

• Independent review: We examine your tax position and identify areas where guidance was missing.
• Corrective action: We fix errors, amend filings, and ensure compliance moving forward.
• HMRC representation: We handle investigations and enquiries on your behalf, protecting you from further exposure.
• Proactive support: We explain what your accountant should have told you — and make sure you’re properly informed in the future.
• Accountability: Where appropriate, we help you hold your accountant responsible for their negligence.

Our focus is always on protecting you and ensuring you are never left without proper guidance again.
Common Issues We See Some of the most frequent problems caused by lack of accountancy guidance include:

• Businesses missing VAT registration because accountants failed to monitor turnover.
• Clients fined for late filings because they weren’t reminded of deadlines.
• Directors unaware of Section 455 tax on loans.
• Contractors not advised on IR35 changes, leaving them exposed.
• Families missing out on inheritance or capital gains reliefs.

These issues often arise simply because accountants failed to engage properly with their clients.

Don’t Let Lack of Guidance Put You at Risk If your accountant has left you without the support you needed, you may feel frustrated, let down, and vulnerable. But you don’t have to carry the consequences alone.

At Tax Investigation Helpline, we’ve helped countless clients recover from problems caused by lack of professional advice. With our expertise, you can correct mistakes, reduce liabilities, and pursue accountability from negligent accountants.