
posted 22nd September 2025

How We Defend Clients in HMRC Investigations Caused by Bad Advice
When HMRC opens an investigation, clients often feel blindsided. They relied on their accountant, only to find themselves facing penalties and liabilities because of mistakes or poor advice. At Tax Investigation Helpline, we’ve built our reputation on stepping in at this stage and defending clients against HMRC.
Our Approach We use a structured process designed to protect clients:
1. Case Review We examine HMRC’s investigation and identify where mistakes were made. We look at whether your accountant misapplied rules, failed to give guidance, or provided incorrect advice.
2. Defence Strategy We prepare a strong defence, ensuring HMRC has the correct facts. We take control of correspondence and stop unnecessary pressure being placed on you.
3. Negotiation Where liabilities exist, we work to reduce penalties, arrange manageable settlements, and close down investigations quickly.
4. Accountability If your accountant caused the problem, we help you hold them responsible so you’re not left with the entire financial burden.
Why Clients Choose Us
- We know HMRC’s tactics and how to respond.
- We reduce stress by handling everything directly.
- We combine tax expertise with investigation experience.
Real-World Examples We’ve defended clients misadvised on VAT, wrongly classified under IR35, and left exposed by payroll errors. In each case, our intervention reduced penalties, corrected errors, and restored peace of mind.
Key Takeaway HMRC investigations caused by bad advice don’t have to ruin your finances. With the right defence, you can limit penalties, resolve the investigation, and move forward with confidence.